Voice Systems Analyst, Information Systems
About CarolinaEast Medical Center
CarolinaEast Health System is dedicated to quality and compassionate care across the Coastal Carolina region. The flagship of the health system is a 350 bed full service medical center housing a complete complement of inpatient and outpatient services with the latest technology. CarolinaEast Health System employs 2,600 dedicated team members. We have physician practices in various specialties spanning four counties. Our employees create a culture of excellence that connects our patients to the same level of care that is usually found at larger medical centers while maintaining a friendly, community feel throughout our facilities. CarolinaEast offers a comprehensive benefits package to all full time employees as well as benefits to part time plus and part time employees.
Job Summary: Responsible for providing voice and data telecommunications systems throughout the organization. Perform preventative maintenance on voice systems software applications and hardware. Administer moves, adds, and changes for end users. Coordinate and respond to service requests, assist with system upgrades, software and hardware installations, and process improvement. Onboard and manage corporate-owned mobile devices. Must possess a strong working knowledge of servers, network protocols, and security.
Minimum Requirements: Associate’s degree in Information Systems or related discipline. Significant prior experience with Information Systems in a healthcare environment will be considered and may be allowable as an alternative to a degree. Three years f experience supporting telecommunications systems and software. Possess excellent oral and written communication skills and have the ability to work effectively with both management and staff levels.
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