Payment Analyst II, Accounts Receivable

Job Summary: The Payment Analyst II is responsible for accurately posting payments and refunds, including zero-dollar Explanations of Benefits (EOBs), and reconciling unapplied cash within the hospital billing system. This role ensures that patient accounts are updated promptly and accurately, supporting a smooth revenue cycle process. The ideal candidate has a strong understanding of healthcare reimbursement, remittance processing, and excellent attention to detail.

About CarolinaEast Health System

CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America’s Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.

Minimum Requirements: 

• High school diploma or GED required.
• Minimum of one year of experience in hospital billing or healthcare revenue cycle but not required.
• Knowledge of remittance processes and insurance payers.
• Experience with hospital billing systems (e.g., Epic, Cerner, Meditech).
• Proficient in Microsoft Excel and office software.
• Strong attention to detail, communication, and problem-solving skills.
• Able to work independently and as part of a team in a fast paced health care environment.
• Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.