Surgery Waiting Room Receptionist

Job Summary: This position will be responsible for staffing the Surgery Waiting Room and for general housekeeping of the area as designated.

About CarolinaEast Health System

CarolinaEast Health System is committed to providing high quality, compassionate care across the Coastal Carolina region. At the heart of our system is a 350-bed, full-service medical center equipped with a comprehensive range of inpatient and outpatient services, utilizing the latest medical technologies. We employ over 3,200 dedicated team members and operate physician practices across various specialties in four counties. Our employees foster a culture of excellence that ensures our patients receive the same high level of care found at larger medical centers, all while maintaining a friendly, community-centered atmosphere throughout our facilities. CarolinaEast offers a robust benefits package to all full-time employees, as well as benefits for part-time plus and part-time staff. We are proud to be the first medical center in North Carolina recognized as a Cardiovascular Center of Excellence by the American College of Cardiology and the American Heart Association. Additionally, we are honored to be named one of America’s Best-In-State Hospitals by Newsweek, among numerous other prestigious accolades.

Minimum Requirements:

• Makes hourly rounds as specified to the Cath Lab for family updates.
• Act as a liaison between the OR, Holding and PACU staff and families of patients undergoing surgery.
• Relates information to surgery patients' families as needed.
• Identifies family members for physicians.
• Keeps the waiting room and reception area neat and clean. Update magazines, making sure that current ones are available for those in the waiting area. 
• Prepares waiting room for the next morning.
• Checks restrooms regularly for cleanliness and supplies.
• Report any maintenance or housekeeping issues to Environmental Services.
• Displays professional appearance at all times.
• Maintains confidentiality at all times.
• Demonstrates the ability to work independently and self-motivate.
• Mans the Visitor Information Desk as necessary.
• Updates the phone directory on the Intranet as needed.
• Adheres to CarolinaEast Health System’s “Standards of Excellence” and participates in “Here to Serve” training to support our culture of excellence.
• Employees will integrate the seven Standards of Excellence (Safety, Compassion, Integrity, Communication, Respect, Teamwork, and Learning) into daily activities.